Existing Project Question

Send active-project questions, file updates, scheduling issues, and deliverable follow-up to Kates Energy through a structured intake path.

Existing Project Question Home Upgrade Review

Use this path when the project already exists and the work is about keeping the file, visit, report, or deliverable moving.

Best fit for this path

a current project needs a file, revision, or document update
there is a scheduling or site-coordination question
a report, deliverable, invoice, or active project step needs follow-up
you need to route context to the right person without starting a new intake from scratch

Use another path when

you need help deciding what an existing report or quote means: use Home Upgrade Review
you are explicitly asking for a new evaluation or service: use Request a Quote

Keep the first note simple

project reference or address if available
what changed, what is blocked, or what is needed next
any time pressure, file update, or deliverable detail that matters right now

Best fit

Use this when the project already exists and the work is about keeping files, timing, reports, or deliverables moving.

Not for new scoping

Do not use this as a back door for new service selection or upgrade decision support.

What comes back

A routed follow-up tied to the active project question, any needed files, and the next responsible action.

Existing project question intake

Use this path when the project already exists and the main job is to keep the file, schedule, or deliverable moving.

Need upgrade decision support instead of active-project help? Use Home Upgrade Review.

Contact

First nameLast nameEmailPhone (optional)Preferred contact

Project context

Project reference or address (optional)Use a file name, site address, project nickname, or previous reference if you have one.Current project status (optional)Example: waiting on report revision, active site work, invoice question, or deliverable follow-up.Project type (optional)Building type (optional)CityPostal code (optional)Street address (optional)Needed by (optional)Use plain language: today, before site visit, before invoice submission, and so on.

What do you need help with?

Support topics

Question or requestKeep it concrete: what is blocked, what changed, or what you need from the existing project.

Existing reports and quotes

EnerGuide / ERS status

CompletedA report or evaluation already exists for this project.ScheduledA report is booked or still in progress.NoneNo report exists yet.UnknownYou are not sure what stage the report is at.

Contractor quotes

YesQuotes already exist and may be relevant to the question.NoQuotes are not part of this question yet.

Optional upload

File plan

Upload nowUse the private upload link after this request is saved.Upload laterBest default. Save the question first, then attach files if they help.No filesUse this if no files are relevant.

I consent to Kates Energy contacting me about this request. Submitted information is handled as described in the Privacy notice.

Use this for in-progress files, scheduling, deliverables, revisions, and active-project follow-up.

Next step

Need decision support instead?

If the main question is how to interpret a report, quote, or upgrade path, use Home Upgrade Review instead.

Home Upgrade Review Request a Quote

Start with the right route

Start a conversation, request a quote, or prepare to share drawings.

Mark drawings as ready in the intake. After it is saved, use the private upload control if offered; otherwise follow-up will coordinate the handoff.

Request Consult Request a Quote Upload Drawings