New work, scope not clear
Request a Consult
Request a focused scope conversation when you know the decision or concern but are not sure which service fits. The request does not reserve an appointment.
Request Consult
Choose a Path
Contact
Choose the right intake path for quotes, home upgrade decision support, or active-project questions across Alberta.
Best next action
Choose the path that matches the job.
This page is intentionally a router, not a dead-end contact page. The goal is to keep quote requests, decision support, and active-project questions separate from the start.
Use this page when you need to point the project in the right direction before you submit anything else.
Request a Consult when
- the work is new, but the right service is not clear yet
- you can describe the decision, concern, project stage, and Alberta location
- you understand that the request starts a manual review and does not reserve an appointment
Use Request a Quote when
- you are explicitly asking for a new service, evaluation, or scoped response
- you know the building type, project stage, and likely service need
Use Home Upgrade Review when
- you already have a completed EnerGuide or ERS report
- you already have contractor quotes
- the main job is decision support, not another default evaluation
- you want help deciding whether more evaluation is materially necessary
Use Existing Project Question when
- the file is already active
- you need help with revisions, deliverables, scheduling, invoices, or project follow-up
- the project should be treated as support work, not brand-new intake
The most useful first note
Keep it short and structured:
- building type
- city
- whether a report already exists
- whether contractor quotes already exist
- the thing you need to prove, improve, compare, or move forward
New evaluation or service
Request a Quote
Best when you are explicitly asking for new testing, modelling, code support, documentation work, or a scoped service response.
Request a QuoteReport or quote already exists
Home Upgrade Review
Use this when you already have an EnerGuide or ERS report, already have contractor quotes, or need decision support before ordering more work.
Home Upgrade ReviewCurrent client or current file
Existing Project Question
Use this for in-process project questions, revisions, scheduling, deliverables, invoice follow-up, and other active-project support.
Existing Project QuestionRouting rule
Existing reports and quotes change the right front door.
A homeowner with a completed EnerGuide or ERS report and/or contractor quotes should not be pushed into another evaluation flow by default.
Report already done
Use Home Upgrade Review first, then add the report and explain the decision you need to make.
Quotes already exist
Use Home Upgrade Review unless you are clearly asking for a new service outside the current quote set.
Active project already moving
Use Existing Project Question so the request lands as project support instead of new intake.
Looking for a specific technical scope? Start in the services library.
Privacy or data request
Use a direct, minimal email
To ask what information Kates Energy holds about your request, request a correction, or ask for deletion subject to retention obligations, identify the email address used for the request. Do not include passwords, access tokens, or sensitive documents.
Email a privacy requestNext step
Keep the intake clean from the first click.
Choose the right path first, then send the minimum useful context for that job.